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Join our Team

Our Mission

Ruminate is a community of creators cultivating authentic selves, nourishing conversations & spiritually sustaining life together through action & art.

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Our Vision

Ruminate will continue to extend its connections to artists, organizations, & members of the local and wider community, remaining rooted in its values of spirit, abundance & wholeness.

Ruminate Marketing Manager

Hours: 20-30 hours/month
Rate: $15/hr.
Summary objective of the Marketing Manager:

The Marketing Manager works together with the Director of Operations and other members of the Ruminate team to ensure an organized and cohesive marketing vision. This job requires an openness to the needs of the Ruminate Community and the ability to plan, write, and carry out marketing campaigns around these needs. This role requires a collaborative mind, keen organizational skills, a love of words, creative and positive energy, and a heart for all that Ruminate represents.

Responsibilities:
  • Oversight of strategic marketing plan
  • Managing marketing campaigns
  • Working closely with other staff members to launch new campaigns
  • Creation of content/approval of content (copy & images)
  • Managing social media sites, content, stories, replies, and follows
  • Website copywriting
  • Managing customer journeys and workflows as they pertain to marketing
  • Managing the marketing queue
  • Auditing marketing campaigns and evaluating impact
  • Managing the marketing intern
  • Some image design
  • Newsletter Oversight and Staff Reminders



If you feel that you may be a good fit for the role of Marketing Manager, please send a cover letter outlining your skills and experience, a resume/CV, and some mock-up social media posts to amanda@ruminatemagazine.org.

Ruminate Customer Service Intern

Hours: 5-10 hours weekly in the summer; 4 hours weekly during the school year (unpaid)

Commitment: We do require our interns to commit to a one-year internship. This internship can be done remotely and provides on the job Salesforce training. We encourage our interns to create a balance between interning, school and paid employment opportunities and ask our interns to work a maximum of 10 hours per week. You may be able to earn credits from your university for this internship.


Summary objective of the Customer Service Intern:
The Customer Service Intern primarily assists with customer service emails, processing orders, and managing sales and subscription records in Salesforce for Ruminate, a nonprofit, ad-free magazine. This job requires initiative and inquisitiveness, strong oral and writing skills, a keen eye for efficiency and improvement, a creative mind that actively seeks out new ideas and solutions and practical ways to implement them, a heart for all that Ruminate represents, and a sense of humor, which goes a long way in working with a small arts nonprofit on tight deadlines and tight budgets.

Responsibilities:
  • Process weekly orders and send those on to our fulfillment warehouse
  • Answer customer inquiries regarding subscriptions and other order related issues
  • Processing abandoned cart recovery emails
  • Update and manage salesforce records related to subscriptions and store orders and run customer segmentation reports, lifecycle stages, and workflows
  • Ensure complete record capture through Zapier
  • Process e-journal orders, subscriptions, and e-journal uploads to Issuu
  • Process updated credit card information, cancelations, & address changes
  • Manager subscription databases through Bold and PayPal
Expect to Learn:
  • Salesforce data entry and process management
  • To create and manager campaigns and workflows for subscriptions and store orders
  • To engage and retain customers
  • To create and run the mailfile for each issue
  • To audit fields and run reports in salesforce

Please email your cover letter and resume to Amanda Hitpas at amanda@ruminatemagazine.org.